How to Create a Faire Login for Your Team Members
Complete guide to setting up individual Faire logins and managing team permissions for your wholesale business success.
Table of Contents
Managing a successful wholesale business on Faire often requires multiple team members to access your account. Whether you have a dedicated sales team, customer service representatives, or fulfillment staff, creating individual Faire logins for each team member is now easier than ever—and it's a game-changer for growing brands.
This guide will walk you through everything you need to know about setting up Faire login access for your team members, from understanding different permission levels to real-world examples of how successful wholesale brands structure their teams on the platform.
New Feature Alert: Faire Team Management
In the early days of Faire, brands were limited to sharing a single login across their entire team—a security nightmare and operational headache. Thankfully, Faire launched their comprehensive team management feature in 2024, allowing brands to create up to 20 individual Faire team logins with customizable permissions.
Why Individual Faire Logins Matter for Your Business
Before Faire's team management feature, brands had to share a single login among all team members. This created significant challenges for growing wholesale businesses:
Problems with Shared Logins:
- • Security risks from password sharing
- • No accountability for actions taken
- • Confusion over who handled what orders
- • Inability to track individual performance
- • Risk of accidental changes by wrong person
- • Difficulty managing access when staff changes
Benefits of Individual Logins:
- • Enhanced security and access control
- • Clear accountability and audit trails
- • Personalized dashboards and workflows
- • Role-based permissions and restrictions
- • Easy onboarding and offboarding
- • Professional team collaboration
Step-by-Step: How to Create Faire Logins for Your Team
Important Note
Only Admin users can create new Faire team logins. Make sure you have the appropriate permissions before starting this process.
Navigate to Team Settings
Log into your Faire brand portal and go to the Team page in your account settings. This is your central hub for managing all team member access.
Pro Tip: Bookmark this page if you frequently manage team access—you'll be coming back here often as your team grows.
Click "Add Member"
Select the "Add member" button to start creating a new Faire login for your team member.
Fill Out Team Member Information
Complete the required fields for your new team member:
- First Name: Team member's first name
- Last Name: Team member's last name
- Email Address: Their work email (this will be their Faire login)
- Role/Title: Their position in your company
Email Best Practice
Use work emails rather than personal ones for better security and easier management when employees leave.
Select Permission Level
Choose the appropriate permission level based on their role (we'll cover this in detail in the next section):
Admin
Full access to all features and sensitive information
Custom
Limited access with optional access to Payouts and Analytics
Send the Invitation
Click "Send invite" to email the invitation to your team member. They'll receive an email with a secure link to set up their individual Faire login.
Security Reminder
If you've been sharing your login credentials, change your password immediately after sending invitations to ensure team members use their own accounts going forward.
Understanding Faire Team Permission Levels
Choosing the right permission level for each team member is crucial for maintaining security while enabling productivity. Here's a detailed breakdown of each Faire login permission type:
Primary Admin
The Primary Admin is the original account holder and has ultimate control over the Faire account. This role cannot be removed and should be assigned to the business owner or wholesale manager.
Primary Admin Responsibilities:
- • Ultimate accountability for all account actions
- • Final authority on team member access
- • Receives all critical account notifications
- • Cannot be removed by other team members
Admin
Admin users have full access to the Faire platform and can perform all actions except removing the Primary Admin.
Admin Capabilities:
- • Full access to all features and data
- • Can add and remove other team members
- • Access to financial information and payouts
- • Can manage Promoted Listings campaigns
- • Full analytics and reporting access
Custom
Custom permissions provide controlled access to most Faire features while allowing you to selectively grant access to sensitive information.
Standard Custom Access:
- • Order management and fulfillment
- • Product catalog management
- • Customer communication via Messenger
- • Basic reporting and order history
Optional Add-ons:
- • Payouts: View financial data (read-only)
- • Analytics: Access to sales analytics
- • Cannot manage Promoted Listings
- • Cannot add/remove team members
Best Practices for Managing Faire Team Logins
Do These Things
- •Regular Access Reviews: Quarterly review of who has access and at what level
- •Role-Based Permissions: Match permissions to actual job responsibilities
- •Immediate Offboarding: Remove access immediately when employees leave
- •Document Responsibilities: Clear guidelines on what each role can/cannot do
- •Training Programs: Proper onboarding for new team members
Avoid These Mistakes
- •Over-Permissioning: Giving Admin access to everyone "just in case"
- •Shared Credentials: Multiple people using the same login
- •Forgotten Access: Leaving former employees with active accounts
- •No Documentation: Unclear roles and responsibilities
- •Personal Emails: Using personal email addresses for work accounts
Managing Team Communications and Notifications
With multiple team members having individual Faire logins, it's important to understand how communications and notifications work to ensure nothing falls through the cracks.
Email Notifications
- • Primary Admin: Receives all critical account emails
- • Fulfillment Team: Order-related emails go to designated fulfillment address
- • Security Alerts: Password resets and MFA codes go to individual user emails
- • Team Messages: Internal communications stay within the platform
Messenger Management
Faire's Messenger system is designed to work seamlessly with team accounts:
- • Smart Routing: Notifications go to the most recent team member in each conversation
- • Shared Visibility: All team members can see unread retailer messages
- • Internal Settings: Configure whether internal team messages show as "unread"
- • Accountability: Clear tracking of who responded to which retailers
Troubleshooting Common Faire Login Issues
Resending Invitations
If a team member didn't receive their invitation or the link expired:
- Go to the Team page in your Faire settings
- Find the team member with "Pending" status
- Click "Resend" under their Account status
- Confirm the action to send a new invitation link
Canceling Invitations
To cancel an invitation before it's accepted:
- Navigate to the Team page
- Select the team member whose invitation you want to cancel
- Click "Cancel" under Account status
- Confirm to immediately expire the invitation link
Removing Team Members
When someone leaves your team:
Warning
Removing a team member is permanent and cannot be undone. Their previous actions (like messages) will remain visible.
- Go to the Team page
- Select the team member to remove
- Click "Remove" under Account status
- Confirm the permanent removal
Conclusion: Scaling Your Wholesale Business with Proper Team Management
The introduction of individual Faire logins for team members has been a game-changer for wholesale businesses. No longer do growing brands need to compromise security or accountability by sharing login credentials across their entire team.
Key Takeaways for Your Faire Team Setup:
- • Start with the right structure: Match permissions to actual job responsibilities
- • Maintain security: Use work emails and remove access when team members leave
- • Scale thoughtfully: Add team members as your business grows, up to 20 total
- • Review regularly: Quarterly access reviews ensure proper permissions
- • Train your team: Proper onboarding prevents costly mistakes
Whether you're a small artisan brand just starting to build your team or an established wholesale business with multiple sales representatives, implementing proper Faire team login management will improve your operations, enhance security, and position your business for sustainable growth.
Frequently Asked Questions About Faire Team Logins
How many team members can I add to my Faire account?
You can add up to 20 active team members to your Faire account. This includes all permission levels: Primary Admin, Admin, and Custom users.
Can I change a team member's permissions after they've been added?
Yes, Admin users can modify team member permissions at any time through the Team settings page. You can upgrade or downgrade permissions as roles change.
What happens to messages and actions when I remove a team member?
Previous actions like messages sent and orders processed will remain visible in your account history. However, the removed team member will no longer have access to log in or take new actions.
Can external sales representatives access my Faire account?
While technically possible, Faire recommends primarily using internal team members. If you do add external reps, start with Custom permissions and carefully monitor their activity.
Is there a cost for adding team members to Faire?
No, adding team members to your Faire account is completely free. You can add up to 20 team members at no additional cost.
Can team members access multiple brand accounts with one login?
Yes, if a team member works with multiple brands on Faire, they can consolidate their logins to access all brands with a single account and switch between them easily.
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